Pros:
They handle the range of commerce from bricks and mortar retail operations, phone and mail order, Internet and e-commerce. They offer equipment, credit card, wireless, check and debit payment solutions, gift cards, and more tailored to a business. The e-commerce gateway they use is the respected Authorize.net, and their payment processor is the well known First Data. Among credit card processors, rates are competitive and they offer month-to-month with no cancellation fee. In addition to tiered pricing, they also offer the usually more desirable interchange plus pricing. Online reports are provided. Customer support is 24/7. The Better Business Bureau (BBB) gives the company an A+ rating, their highest.

Cons:
With a large company, a certain number of complaints are to be expected—and delivered. Among those posted: Complaints have been made about rude customer service and difficulty in dispute resolution, getting contested charges reversed and sometimes long holds before money is deposited into an account. 19 complaints in the last 36 months with the BBB were responded to and closed.